Free, confidential and independent legal advice
- Worried about benefits or tax credits?
- Having problems with your child’s school?
- Are your debts out of control?
- Are you being treated unfairly at work?
- Are you having problems with your landlord?
We can help with these kinds of problems if you are eligible for legal aid. to see if you could get free legal advice.
Call us now on 0845 345 4 345
Advice is available from 9 am to 6.30 pm Monday to Friday. If you call outside these times leave a message and we will call you back.
Calls cost no more than 4p per minute from a BT landline but calls from mobiles are usually more. Worried about the cost? Ask an advisor to call you back.
The helpline has a translation service if you would like advice in a language other than English or Welsh.
Community Legal Service Direct
If you live in England or Wales and want free high-quality legal information to help you deal with your legal problems, Community Legal Service Direct (CLS Direct) can help. You can:
- or
- search for a high-quality local legal adviser or solicitor
- search for legal information from a selection of the best advice websites in the UK
- use our debt management tool to get free impartial debt advice
- if you qualify for legal aid call our national helpline 0845 345 4 345 (Minicom 0845 609 6677) for free advice about benefits, tax credits, housing, employment, education or debt problems.
If you live in Scotland please visit The Scottish Legal Aid Board for further help. If you live in Northern Ireland please visit The Northern Ireland Legal Services Commission for further help.
News updates
Bank charges:
There has been much talk in the media recently about claiming back penalty charges imposed by your bank. The British Bankers´ Association has the latest information.
Dormant bank accounts:
The British Bankers´ Association offers advice on how to find your dormant bank account. A BBC article dated 06/08/07 has more information.


